Customs clearance is a critical stage of every international shipment. Accurate documentation, correct classification and timely compliance help prevent unnecessary delays and keep your cargo moving as planned.
We coordinate the required customs documentation and clearance procedures for each shipment, ensuring that commercial documents, product details and supporting certificates are properly prepared and aligned with the shipment requirements.
From export documentation and HS classification to certificate coordination, inspection requirements and electronic filing, we manage the process with careful attention to accuracy and compliance.
What we handle
Export Clearance
Complete coordination of export clearance procedures and required filings, ensuring documentation is accurate and shipments are prepared for smooth dispatch.
Import Clearance
Coordination of import clearance requirements, documentation and customs procedures to support efficient cargo release at destination.
HS Classification
Appropriate HS classification and product documentation to support accurate customs declaration and smooth international trade.
Phytosanitary & Inspection
Coordination of applicable inspections, certifications and compliance requirements based on the product and destination market.
ICEGATE Filing
Electronic submission and coordination of required customs filings through the relevant digital channels for efficient shipment processing.
Document Preparation
Preparation and coordination of commercial invoices, packing lists, certificates and other supporting export documents as required for each shipment.
How it runs
Documentation & order review
We collect the required commercial and shipment documents and review the order details, specifications and supporting paperwork before the process begins.
Product & shipment verification
Product details, specifications, classification and shipment requirements are reviewed to ensure everything is aligned with the agreed order.
Export documentation
Required export documents and customs filings are prepared and submitted accurately in accordance with the shipment requirements.
Inspection & certification
Where applicable, required inspections, certifications and compliance documents are coordinated according to the product and destination.
Clearance & release
The shipment is processed through the required customs procedures and coordinated for clearance and release.
Dispatch & loading
Once cleared, the shipment is coordinated for loading and dispatch, with logistics managed through to the next stage of its journey.
Documents that travel with the cargo
| Document | What it does |
|---|---|
| Commercial Invoice | The contract value and terms of sale, matching the shipping bill exactly. |
| Packing List | Carton or bag count, net and gross weights, and container stuffing detail. |
| Shipping Bill | The customs declaration filed through ICEGATE against our IEC. |
| Phytosanitary Certificate | Plant quarantine clearance for fresh produce and plant material. |
| Certificate of Origin | Establishes Indian origin and the duty rate on arrival. |
| Fumigation Certificate | Required for many grains, pulses and wooden packing. |
| Bill of Lading | Contract of carriage and document of title, issued by the line. |
| Insurance Certificate | Marine cover, issued on CIF shipments. |
| IEC Copy | Our export licence, quoted on every filing. |
| e-BRC | Electronic bank realisation certificate, closing the export against the remittance. |
Have a consignment to clear?
Send the commodity, the port and the timeline. We will tell you what the filing needs and where the risk sits.